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Become a Patron of Ask Leo! Somehow the password was changed — most likely by someone else. You need to treat it as a hacked account and attempt to regain access. For example, if you type in the wrong email address as the user name, your correct password will not be the correct password for some other or non-existent account.
If your typing is accurate and your user name is correct, the most likely scenario is that your account has been hacked. Someone guessed or otherwise got your password and then changed it. Hotmail or Outlook. Your account is no longer your account. Your next step is to attempt to recover it.
Email Hacked? The answer is no. How Do I Contact Outlook. And, for the record, I cannot help you directly. Internet Safety: 7 Steps to Keeping Your Computer Safe on the Internet includes a more global list of steps to take to keep yourself safe online. That can make it easier for a hacker. Especially if you use the same password on other accounts very bad idea , now would be the time to change it everywhere else also.
Start by doing everything you can to prevent this from happening again. Having your email account hacked is a pain, and can result in quite a bit of inconvenience and data loss. Then, consider using a different account with better support options. You get what you pay for with free services, particularly when it comes to customer service and account recovery. Finally, subscribe to Confident Computing , my weekly newsletter, for more tips and advice to keep your accounts and everything else secure.
Less frustration and more confidence, solutions, answers, and tips in your inbox every week. That could be because your account was deleted, or because someone hacked your account and changed your password. No one can tell you your Google password. Google does not store it, and cannot tell you what it is. Only you can know what your password is, either by remembering it or by using a password vault or other password-remembering technology.
Make sure caps lock is off. Download right-click, Save-As Duration: — To prevent this from happening in the future if you have a Hotmail or other Outlook.
Set up a recovery code from Microsoft and with this code, you will be able to recover a hacked account or get into it if it has been locked for another reason.
People badmouth Microsoft email accounts but this recovery code feature probably makes it the most bulletproof of all the freemail providers. Microsoft, Google Facebook, etc are all doing the same thing. E bay is the worst with all their analytics, and algorithms. I will say that Microsoft is the easiest to deal with, of course they wrote the program. I had hundreds of giif these companies do not like thgabites of my family photos taken, never to return.
They even delete programs I pay for. I paid for spybot and received 4 separate apps, which were very thorough. A week later all I have is the Microsoft shell that does nothing. If you register your own domain, you can keep the email address associated with that domain. There are many. If there is a space after your password or email address, Microsoft registers it as incorrect. Not helpful. See my first comment. Microsoft allows you to download a recovery key.
If your account is hacked or you are blocked from logging in, that recovery key will get you in. If you are locked out of your account due to a forgotten password and no recovery phone email or even when traveling to a different country, the recovery code will get you in.
Poor article saying the user is wrong when I am correct. I had the account for a long period of time with the same password. Changed the password recently. The app is telling me the password is incorrect. I tried installing through another account and still tells me its wrong. I try to set up a new account just for the app and still tells me the account password is incorrect. Not everything in this article applies in every case, but you should include everything that applies to your issue.
I changed the password on my phone recently because of strange things happening. I write my password before I enter it. Little by little it kept getting worse. Now it never accepts my password and I refuse to keep playing that childish game. Does this sound familiar? Another thing to consider is that whatever you are trying to sign into has changed something on their end and you need to re-create your account.
I had this happen the other day. The other day when I attempted to access it I was hit either disabling my ad blocker or signing in. Since I knew I had an account, I tried to sign in. I was asked for my e-mail address so they could send me the reset link. I waited over an hour; no e-mail so I decided to recreate my account using my same e-mail address. It work.
This is a rare cause but just happened to me. I was told by their customer support that I needed to reregister my account again with the new website. After that everything was okay. It would have been helpful if the company had notified their customers of the change. I am using an HP Chromebook. I know my password is correct. Make absolutely certain that the email address specified for logging in to your Chromebook is exactly correct.
Also make sure the device is connected to Wi-Fi. If not, and there was a password change, you might need to use the previous password to sign in, then correct the Wi-Fi setup to work. Plus I have 4 other Apple Devices all using the same email setup and those have not been throwing up incorrect password screens — I just get the email. This article is not correct. Google loves to tell you that your password is wrong, when it is in fact correct.
Google is a massive pain with the password. That sounds like a conspiracy theory. Gmail has a billion and a half users. Google has no desire to harm their reputation by deliberately locking people out of their accounts.
I agree with Steve R. The exact same thing happened to me yesterday as well. Please help! The best way to manage passwords is to use a password manager like LastPass, Dashlane, or Keypass. What this article does not take into consideration is that sites sometimes WANT you to change your password periodically. So they make it look as if you are entering the incorrect password because, essentially, they think it is out of date.
It has happened to me on many occasions. I really wish they would just be up front, like some are, and tell you that instead of making it look as if the error is yours. Comments violating those rules will be removed.
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